Only the best tours & activities

Your Dutch guide in the Caribbean

Caribbean Tours

Aruba Tours

Only the best tours & activities

Your Dutch guide in the Caribbean

Caribbean Tours

Frequently asked questions

Below you will find the answers to the most frequently asked questions answered by us

1. Why book via Caribbean Tours?

Caribbean Tours is the only Dutch specialist and has more than 15 years of experience in the Caribbean. At Caribbean Tours you cannot only book the nicest tours on the islands online and get the best price. No, once at your destination you can also ask our Dutch guide for travel advice via our whatsapp travel info line. With Caribbean Tours you are always prepared to travel with your Dutch guide at your side. And of course it is 100% safe to book tickets and tours via our platform, as many others already did before you!

 

Caribbean Tours is connected and certified by the "Thuiswinkel Waarborg".

2. Why buy or book tickets or tours online?

Because of our lowest price guarantee you will never pay more than you would at your destination. This means you don't have to search for tour desks or outlets at your destination. This saves precious 'vacation' time. Equally important is that you are guaranteed a spot. Some popular activities are often already full if booked at the last minute. Via Caribbean Tours you can look for the best activities. You will have all peace of mind when booked in advance. This allows you to fully enjoy a carefree vacation, because everything is sorted before arriving. 

3.Can I pay cash?

No! We only accept online payments with iDeal, credit card etc. It is also possible to pay by bank transfer. Especially if you want to pay for a company outing this can be convenient. Please contact us for more information.

4.When do I receive my ticket or voucher?

With each booking, we always double check availability with our local partners. Although this is usually quick, it can take up to 24 hours. Once this process is completed, you will immediately receive your ticket or voucher by email. 

The voucher will be sent to the email address you provided when ordering. In case that you have not received your ticket or voucher 24 hours after completing your order, we ask you to contact our customer service immediately. It is possible that we do not have your correct email address. It is also possible that the mail ended up in your spam box. Please check this first before contacting us.

In case that our local partner cannot confirm your reservation, we will offer you the best possible alternative. If this new date and/or time does not fit into your itinerary, we will cancel your reservation and return the amount paid to you. 

5.I have booked, but I want to cancel or change the booking, is that possible?

The statutory cooling-off period and the right of withdrawal (as contained in the EU Distance Selling Directive) does not apply to services to be delivered on a specific date or within a specific period, including tickets and vouchers purchased through the Caribbean Tours platform. 

Whether we can cancel or change your purchase depends on the terms and conditions of the relevant tour operator or provider locally. In case we can comply with your request Caribbean Tours will charge a cancellation or change fee of 15,- euro per booked tour. This is excluding the costs that the provider or tour operator might still charge separately. In such a case, please contact our customer service to inquire about what the possibilities are and at what cost.

If you do not show up on time for a tour based on a booked time, there is no refund. On the voucher you will find the contact details of the tour operator or provider. Always contact the tour operator or provider if you are unable to attend. 

6.What happens if a tour or activity when I can not participate and I have already paid?

Of course, it can happen that there is no place on the booked date/time. In this case you will receive a proposal for an alternative date/time. Should this not fit into your itinerary you will receive a full refund of the purchase price. Also in case of calamities, Caribbean Tours will, after approval of the local tour operator, return the paid amount to you in full.

7.How can I make a claim for the lowest price guarantee?

Caribbean Tours guarantees the lowest price on tours & tickets that can be booked via our website. When you find the same tour or ticket for a lower price within three days of booking or after arrival at destination, refund the difference to you. Please note our conditions attached to a refund!

> Check the conditions for a refund

8.How can I place an order?

Step 1 | date & participants
Once you have found a tour or activity you want to book you choose a date in the availability calendar of that specific tour or activity. Then choose the number of participants or tickets and possibly other options (eg starting time) and then click the 'continue with order' button.

Step 2 | Your data
You can now enter your personal information. Your name, email address (whereto we will send your ticket) and your cell phone number (which we use in case of changes in the booked date). In the comment field you can enter additional information such as the pick-up address or meal preference if applicable to the booked tour or activity. After filling out the form click on the 'next step' button.

Step 3 | Options & Payment method
If there are options available such as hotel transfer it will be shown here. You can optionally order this along. Then choose how you want to pay. Caribbean Tours offers the following payment methods: iDeal, Bancontact, Mastercard, Visa, Maestro and PayPal. PayPal charges 3.4% extra for each payment. Click on the 'checkout' button and the appropriate payment method will open. Always choose the option after a successful payment (only for iDeal and Bancontact) to go back to the Caribbean Tours website so that the booking can be processed properly.

Step 4 | handling your booking
In case of a successful payment, you will receive a confirmation by e-mail. We always double check the availability with our local partners. Although this usually happens quickly, it can take up to 24 hours. Once this process is completed, you will immediately receive your ticket via email. If our local partner cannot confirm your reservation, we will offer you the best possible alternative. This could be an alternative date and/or time. If the alternative suggestion does not fit into your itinerary, we will refund the amount paid in full.

9.How can I pay?

Caribbean Tours offers the following payment methods: iDeal, Klarna, Bancontact, Mastercard, Visa, Maestro and PayPal. PayPal charges an additional 3.4% for each payment. If only a deposit is applicable, you must pay the remaining amount directly to the tour operator. This can be a payment link that you receive or can be paid on the day of departure, etc. depending on the tour operator. 

10.How is your product range created?

Caribbean Tours only offers tours & tickets from reliable and professional tour operators on its platform. Tour operators we have been working with for years. The tours offered are displayed at each visit in random (changes automatically) order within fixed categories (only on desktop, on mobile no categories are displayed). 

11.Where are your reviews & ratings coming from?

On caribbean-tours.nl we distinguish two types of reviews

General reviews
Caribbean Tours works together with Kiyoh.com. The specialist in customer reviews. The Kiyoh.com review system is used by Caribbean Tours to give customers the opportunity to review the general impression, the purchase experience, the platform and the contact with Caribbean Tours. All customers who have made a purchase on the platform are invited to write a review in the Kiyoh.com system after purchase. Check [here] the rating that customers give us on Kiyoh.com. You can [here] het beleid inzien van Kiyoh.com waar o.a. in beschreven is hoe deze beoordelingen tot stand komen.  

Product reviews
Product reviews that describe how a customer experienced a tour or activity. These reviews are collected and managed by Caribbean Tours itself. These are all genuine reviews (that customers have left on our own review platform Kiyoh.com) that are collected from Caribbean Tours customers who have actually taken the tour or activity themselves or genuine (by "genuine" we mean only customers who have made a purchase). have done, used a service or had an actual trading experience, can post a review) reviews that are taken from the relevant tour operator from its own review platform or from its TripAdvisor listing.

The authenticity and verification of these reviews is guaranteed by the rating platform used by the tour operator and TripAdvisor respectively. Caribbean Tours will never post product reviews of which there is a suspicion that they are not 'real'. Caribbean Tours guarantees its customers that it strives at all times for an honest and fully faithful picture of what the customer can expect with the relevant tour or activity. We would prefer to post all product reviews of the relevant tour operator in full. Since this is not (yet) possible automatically, we manually post (these are taken from the relevant tour operator from its own review platform or from its TripAdvisor listing) when a new tour or activity is launched (at least) three most recent reviews at that time. No paid reviews are allowed on the Caribbean Tours website and both positive and negative reviews are taken and published, if any in the most recent reviews at the time.  

Caribbean Tours benefits from customers having an excellent experience during the booked tour or activity. If the general picture shows (the most recent reviews are mainly negative or during the term complaints are received from customers) that a tour or activity does not deliver what the customer can expect from it, Caribbean Tours stops offering this tour or activity or stops the full cooperation with the relevant tour operator. 

12.How can I report illegal content?

If you find illegal content or content on our website, you can report it via a online notification. After reporting, you will receive a decision within a fixed period. If you do not agree with the decision taken regarding your report of illegal content, you can file a complaint about it within a period of 6 months via a online complaint report.  

Bestseller tours

  • Offroad Buggy Tour

    Go West ATV Tour

    Available from 17-05-2025
    Mon | Tue | Wed | Thu | Fri | Sat | Sun
    Price per ticket$219

    Explore the rugged terrain of Curacao with the exciting Go West Buggy Tour! Start your adventure amid clay deserts and end at an enchanting voodoo cave with natural sculptures. An unforgettable buggy experience full of natural splendor and adventure awaits you!

    (2 Reviews)
  • Washington Slagbaai Tour

    Washington Slagbaai Tour

    Available from 20-05-2025
    Di | Woe | Do | Vr
    Price per ticket$130

    Ontdek de prachtige onaangetaste natuur en zie stranden, ‘watering holes’ en zoutwatervlaktes. Optimaal genieten tijdens deze Washington slagbaai Tour.

    0
  • Price for max. 3 persons
    Scenic flight Curacao

    Scenic flight Curacao

    Available from 19-05-2025
    Mon | Tue | Wed | Thu | Fri | Sat
    Price per ticket$385

    Ontdek Curacao vanuit de lucht! Hoe cool is dit? Stap in een Cessna vliegtuigje en krijg Curacao vanuit een heel ander perspectief te zien.

    (1 Review)
  • Catamaran Duik Trip

    Duiktrip met Catamaran incl. BBQ lunch

    Available from 19-05-2025
    Mon
    Price per ticket$286

    The ultimate diving excursion on Bonaire! On this diving trip with Catamaran you will visit two beautiful diving spots. Including Open Bar and luxury BBQ Dinner!

    0
  • Aruba Island Tour

    Aruba Island Tour

    Available from 18-05-2025
    Mon | Tue | Wed | Thu | Fri | Sat | Sun
    Price per ticket$41

    Visit the best & most beautiful sights of the island accompanied by an experienced guide.

    (5 Reviews)
  • UTV Offroad Tour

    UTV Offroad Tour West Coast

    Available from 19-05-2025
    Mon | Tue | Wed | Thu | Fri | Sat | Sun
    Price per ticket$229

    UTV Off Road Tour. This is perhaps the toughest tour on the island. Get behind the wheel of your UTV and enjoy the outdoors.

    (3 Reviews)
  • Bonaire Snorkeling Tour

    Bonaire Snorkeling Tour

    Available from 17-05-2025
    Mon | Tue | Wed | Thu | Fri | Sat | Sun
    Price per ticket$59

    Ontdek de prachtige onderwaterwereld van Bonaire en ga snorkelen op de mooiste plekken.

    0
  • Tugboat Snorkel Scooter Tour

    Tugboat Snorkel Scooter Tour

    Available from 20-05-2025
    Tue | Wed
    Price per ticket$73

    Ontdek de onderwaterwereld van de Tugboat met deze leuke elektrische scooter tour.

    0
  • Arikok Nationaal Park wandeltour

    Arikok Walking Tour

    Available from 22-05-2025
    Thu
    Price per ticket$50

    The perfect walking tour for the nature lover through the beautiful Arikok National Park accompanied by an official Park Ranger.

    (4 Reviews)
  • Bonaire Island Tour

    Bonaire Island Tour

    Available from 17-05-2025
    Mon | Tue | Wed | Thu | Fri | Sat | Sun
    Price per ticket$83

    During this island tour you will get to know the interesting history of Bonaire and visit the most beautiful places of the island.

    (4 Reviews)
  • Ultimate fun!
    Tiki Boot Huren

    Tiki Boat Spaanse Water

    Available from 26-05-2025
    Mon | Tue | Wed | Thu | Fri | Sat
    Price per ticket$193

    Floating around, sailing, swimming, having a drink and optional BBQ on board. Perhaps one of the best activities to do on Curacao. Become Captain on your own orange round Tiki Boat and explore the Spanish Water!

    (10 Reviews)
  • JetSki Tours Curacao

    JetSki Tour Swinging Old Lady

    Available from 19-05-2025
    Mon | Tue | Wed | Thu | Fri | Sat
    Price per ticket$195
    0
  • Horsebackriding afternoon tour

    Horsebackriding afternoon tour

    Available from 19-05-2025
    Mon | Tue | Wed | Thu | Fri | Sat
    Price per ticket$100

    Verken tijdens deze Aruba’s Finest Eiland Tour

    (3 Reviews)
  • Introductie duik

    Discover Scuba Diving

    Available from 18-05-2025
    Mon | Tue | Wed | Thu | Fri | Sat | Sun
    Price per ticket$99

    Water van 28 graden met 30 meter zicht. De ideale omstandigheden om op een relaxte manier kennis te maken met duiken. Boek nu je introductie duik.

    0
  • Blokarting Landsailing Tour

    Blokarting Landsailing Tour

    Available from 18-05-2025
    Mon | Tue | Wed | Thu | Fri | Sat | Sun
    Price per ticket$60

    This is your chance to feel the wind power and explore the pristine landscape of Bonaire during the Blokarting Landsailing Tour!

    0
  • City Walk Otrobanda

    City Walk Otrobanda

    Available from 23-05-2025
    Fri
    Price per ticket$27

    Discover the special and colorful city center of Willemstad. Discover the charming district of Otrobanda in a completely unique way during this city walk.

    0
  • Parasailing Aruba

    Parasailing Aruba

    Available from 18-05-2025
    Mon | Tue | Wed | Thu | Fri | Sat | Sun
    Price per ticket$68

    Vaar langs de zuidkust van Aruba aan boord van de Luxe Lagune Cruise. Geniet van een koele verfrissing en ontspan in een van de lounges van de boot terwijl je de bezienswaardigheden in u opneemt. Je hebt op de Luxe Lagune Cruise ook de mogelijkheid om te zwemmen of een begeleide snorkel- of kajakexcursie te maken. De chef-kok aan boord bereidt de lunch die wordt begeleid door Caribische muziek en verfrissende handgemaakte cocktails.

    (2 Reviews)
  • Blokarten Aruba

    Blokart Tour

    Available from 18-05-2025
    Mon | Tue | Wed | Thu | Fri | Sat | Sun
    Price per ticket$90
    (2 Reviews)
  • Seascooter Turtle Snorkeling Tour

    Available from 17-05-2025
    Mon | Tue | Wed | Thu | Fri | Sat | Sun
    Price per ticket$115

    Join the Seascooter Turtle Snorkel Tour and experience a day full of excitement, wonder and discovery! With the Seascooter you can move effortlessly through the water, allowing you to truly enjoy the beauty around you.

    0
  • Washington Slagbaai Tour

    Washington Park Tour

    Available from 17-05-2025
    Di | Woe | Do | Vr | Za | Zo
    Price per ticket$120

    Discover the beautiful untouched nature and see beaches, watering holes and salt flats. Enjoy the best of it on this Washington Slagbaai Park Tour.

    (3 Reviews)
  • Parachute springen Curacao

    Skydiving Curacao

    Available from 18-05-2025
    Mon | Tue | Wed | Thu | Fri | Sat | Sun
    Price per ticket$326

    How cool is this? Take the leap of your life together with a highly experienced instructor and experience Curacao from a bird view with this tandem jump.

    0
  • No seasickness

    Klein Curacao
    Powerboat Caribbean

    Available from 17-05-2025
    Sails on: Mon | Wed | Thu | Sat
    Price per ticket$164

    With the Powerboat you will be on Klein Curacao in 45 minutes without getting seasick.

    (26 Reviews)
  • Substation Onderzeeër Curacao

    Substation SubMarine Curacao

    Available from 19-05-2025
    Mon | Tue | Wed | Thu | Fri
    Price per ticket$450

    Step aboard the submarine for an unforgettable experience! The submarine takes you on the most amazing explorations of the deep-sea life of Curaçao.

    0
  • Aruba Cultuur Tour

    Beach & Culture Island Tour

    Available from 20-05-2025
    Tue | Thu
    Price per ticket$75

    Visit the best & most beautiful sights of the island accompanied by an experienced guide.

    0
  • Open Water Duik Cursus

    PADI Open Water Diving Course

    Available from 18-05-2025
    Mon | Tue | Wed | Thu | Fri | Sat | Sun
    Price per ticket$505

    During the PADI Open Water Dive course you will be trained in theory and practical experience in 3 days to be a responsible open water diver.

    0
  • Beach-house on island
    Mermaid Klein Curacao

    Klein Curacao
    Mermaid Boat Trips

    Available from 18-05-2025
    Sails on: Mon | Tue | Wed | Thu | Fri | Sun
    Price per ticket$140

    Met de Mermaid ben je gegarandeerd van een prachtig beachhouse met uitkijktoren, uitstekende catering en een professionele crew. Alle benodigde ingrediënten voor een top dag op Klein Curacao!

    (30 Reviews)
  • Antilla Shipwreck Seascooter Snorkeling Tour

    Antilla Shipwreck Seascooter Snorkeling Tour

    Available from 17-05-2025
    Mon | Tue | Wed | Thu | Fri | Sat | Sun
    Price per ticket$125

    Are you ready for an adventure you will never forget? Join the Antilla Shipwreck Seascooter Snorkel Tour and discover the impressive shipwreck of a German freighter from the Second World War.

    0
  • Bike Board Tour Bonaire

    Bike Board Tour Bonaire

    Available from 18-05-2025
    Mon | Tue | Wed | Thu | Fri
    Price per ticket$45

    Fietsend over het water? Ja zeker, met een bike board is dit kinderspel. Erg leuk om te doen en voor alle leeftijden geschikt. Zonder nat worden!

    (4 Reviews)
  • E-Foil Tour Bonaire

    E-Foil Tour

    Available from 02-06-2025
    Mon | Tue | Wed | Thu | Fri | Sat | Sun
    Price per ticket$200

    Are you ready for an unforgettable adventure on the water? Hop aboard our E-Foil Tour and discover the newest and most exciting way to soar over the waves!

    (10 Reviews)
  • Supreme Saturday Trip!
    Klein Curacao Miss Ann Supreme

    Klein Curacao
    Miss Ann Supreme

    Available from 17-05-2025
    Sails on: every weekend
    Price per ticket$149

    Vertrek pas om 9:30 uur met de Miss Ann Supreme Klein Curacao Dagtrip. Inclusief beach-service, uitgebreide BBQ-lunch en open bar met alcohol. Geniet van het Beach House met strandbedden en alle faciliteiten.

    (27 Reviews)