Only the best tours & activities
Your Dutch guide in the Caribbean
Caribbean Tours
Only the best tours & activities
Your Dutch guide in the Caribbean
Caribbean Tours
Below you will find the answers to the most frequently asked questions answered by us
Caribbean Tours is the only Dutch specialist and has more than 15 years of experience in the Caribbean. At Caribbean Tours you cannot only book the nicest tours on the islands online and get the best price. No, once at your destination you can also ask our Dutch guide for travel advice via our whatsapp travel info line. With Caribbean Tours you are always prepared to travel with your Dutch guide at your side. And of course it is 100% safe to book tickets and tours via our platform, as many others already did before you!
Caribbean Tours is connected and certified by the "Thuiswinkel Certification".
Because of our lowest price guarantee you will never pay more than you would at your destination. This means you don't have to search for tour desks or outlets at your destination. This saves precious 'vacation' time. Equally important is that you are guaranteed a spot. Some popular activities are often already full if booked at the last minute. Via Caribbean Tours you can look for the best activities. You will have all peace of mind when booked in advance. This allows you to fully enjoy a carefree vacation, because everything is sorted before arriving.
No! We only accept online payments with iDeal, credit card etc. It is also possible to pay by bank transfer. Especially if you want to pay for a company outing this can be convenient. Please contact us for more information.
With each booking, we always double check availability with our local partners. Although this is usually quick, it can take up to 24 hours. Once this process is completed, you will immediately receive your ticket or voucher by email.
The voucher will be sent to the email address you provided when ordering. In case that you have not received your ticket or voucher 24 hours after completing your order, we ask you to contact our customer service immediately. It is possible that we do not have your correct email address. It is also possible that the mail ended up in your spam box. Please check this first before contacting us.
In case that our local partner cannot confirm your reservation, we will offer you the best possible alternative. If this new date and/or time does not fit into your itinerary, we will cancel your reservation and return the amount paid to you.
The statutory cooling-off period and the right of withdrawal (as contained in the EU Distance Selling Directive) does not apply to services to be delivered on a specific date or within a specific period, including tickets and vouchers purchased through the Caribbean Tours platform.
Whether we can cancel or change your purchase depends on the terms and conditions of the relevant tour operator or provider locally. In case we can comply with your request Caribbean Tours will charge a cancellation or change fee of 15,- euro per booked tour. This is excluding the costs that the provider or tour operator might still charge separately. In such a case, please contact our customer service to inquire about what the possibilities are and at what cost.
If you do not show up on time for a tour based on a booked time, there is no refund. On the voucher you will find the contact details of the tour operator or provider. Always contact the tour operator or provider if you are unable to attend.
Of course, it can happen that there is no place on the booked date/time. In this case you will receive a proposal for an alternative date/time. Should this not fit into your itinerary you will receive a full refund of the purchase price. Also in case of calamities, Caribbean Tours will, after approval of the local tour operator, return the paid amount to you in full.
Caribbean Tours guarantees the lowest price on tours & tickets that can be booked via our website. When you find the same tour or ticket for a lower price within three days of booking or after arrival at destination, refund the difference to you. Please note our conditions attached to a refund!
> Check the conditions for a refundStep 1 | date & participants
Once you have found a tour or activity you want to book you choose a date in the availability calendar of that specific tour or activity. Then choose the number of participants or tickets and possibly other options (eg starting time) and then click the 'continue with order' button.
Step 2 | Your data
You can now enter your personal information. Your name, email address (whereto we will send your ticket) and your cell phone number (which we use in case of changes in the booked date). In the comment field you can enter additional information such as the pick-up address or meal preference if applicable to the booked tour or activity. After filling out the form click on the 'next step' button.
Step 3 | Options & Payment method
If there are options available such as hotel transfer it will be shown here. You can optionally order this along. Then choose how you want to pay. Caribbean Tours offers the following payment methods: iDeal, Bancontact, Mastercard, Visa, Maestro and PayPal. PayPal charges 3.4% extra for each payment. Click on the 'checkout' button and the appropriate payment method will open. Always choose the option after a successful payment (only for iDeal and Bancontact) to go back to the Caribbean Tours website so that the booking can be processed properly.
Step 4 | handling your booking
In case of a successful payment, you will receive a confirmation by e-mail. We always double check the availability with our local partners. Although this usually happens quickly, it can take up to 24 hours. Once this process is completed, you will immediately receive your ticket via email. If our local partner cannot confirm your reservation, we will offer you the best possible alternative. This could be an alternative date and/or time. If the alternative suggestion does not fit into your itinerary, we will refund the amount paid in full.
Caribbean Tours offers the following payment methods: iDeal, Bancontact, Mastercard, Visa, Maestro and PayPal. PayPal charges 3.4% extra for each payment. If only a down payment is applicable you have to pay the remaining amount directly to the tour operator. This can be a payment link that you’ll receive or can be paid on the day of the activity (this could vary per tour operator.)
Caribbean Tours only offers tours & tickets from reliable and professional tour operators on its platform. Tour operators we have been working with for years. The tours offered are displayed at each visit in random (changes automatically) order within fixed categories (only on desktop, on mobile no categories are displayed).
On caribbean-tours.nl we distinguish two types of reviews
General reviews
Caribbean Tours cooperates with Kiyoh.com. The specialist in customer reviews. The review system of Kiyoh.com is used by Caribbean Tours to give customers the opportunity to rate the general impression, the purchase experience, offers the platform and shares the contact with Caribbean Tours. All customers who have made a purchase on the platform are invited to write a review in the Kiyoh.com system.
Product reviews
Product reviews that describe how a customer experienced a tour or activity. These reviews are collected and managed by Caribbean Tours. They are all real reviews that are collected from Caribbean Tours customers who participated on a tour or activity and or reviews that are given to the specific tour operator.
With the Powerboat you will be on Klein Curacao in 45 minutes without getting seasick.
Sail into the sunset with the Black & White catamaran together with your company.
How cool is this? Especially for beginners to discover the sport of climbing. Climb the 'Tafel Berg' together with Rock Climbing Curacao
Looking for a little sportsmanship? Go ZUP Boarding on the Spanish water. The perfect combination of bodyboarding, kneeboarding, water skiing and wakeboarding!
A half day off-road ride with a tough UTV is a real adventure in the wilds of Aruba. You will go to places where you normally would not go.
Ga mee op deze spannende offroad jeep safari tour! Vier uur lang verken je het ruige terrein en de prachtige natuur aan de oostkant van Curaçao!
Tijdens deze Dos Pos wandeltour ontdek je het mooie noorden van Bonaire te voet. Het Dos Pos natuurgebied bestaat uit talrijke heuvels en beschutte valleien.
Met een stoere 4×4 Jeep bezoek je de belangrijkste bezienswaardigheden van het eiland waaronder het Arikok Nationale Park.
This tour guarantees an unforgettable day on the water. Enjoy sailing, snorkelling and above all relax, while enjoying the open bar and the fantastic 4-course luxury dinner.
Avoid paying too much. Start or end your trip worry-free with this Aruba airport transfer.
Deze wandeltour is een unieke manier om het Washington Slagbaai National Park van Bonaire te ontdekken. Tijdens deze 2-3 uur durende tour wandel je door het ruige landschap van het Washington National park.
UTV Off Road Tour. This is perhaps the toughest tour on the island. Get behind the wheel of your UTV and enjoy the outdoors.
Rapel down from the 45 meter high Juliana Bridge! One of the most famous iconic landmarks of Curaçao,
Ontdek de prachtige onderwaterwereld van Bonaire en ga snorkelen op de mooiste plekken.
The perfect walking tour for the nature lover through the beautiful Arikok National Park accompanied by an official Park Ranger.
How cool is this? Take the leap of your life together with a highly experienced instructor and experience Curacao from a bird view with this tandem jump.
Op weg naar een parelwit strand en azuurblauwe zee met een catamaran van bijna 25 meter lang.
Verken de onderwaterwereld met deze te gekke gele Aquafari onderwaterscooters. Geen duikervaring nodig!
Discover the special and colorful city center of Willemstad. Discover the charming district of Otrobanda in a completely unique way during this city walk.
Een eiland dagtour over land en zee is de enige manier om het eiland echt goed te bezichtigen. Met een 4×4 Jeep en boot bezoek je de belangrijkste hoogtepunten van het eiland.
Visit the best & most beautiful sights of the island accompanied by an experienced guide.
Ontdek tijdens deze hike door Seru Largo de geweldige natuur van Bonaire onder begeleiding van een ervaren gids.
You sail with a beautiful catamaran to the tropical Klein Curacao. Sun, sea, beach and relax!
Je vaart met het comfortabele zeiljacht ‘Galaxie’, naar Klein Curacao om daar te overnachten onder de sterren.
This is the perfect trip if small scale appeals to you. Cozy atmosphere with good food and drinks on board.
Discover the beautiful untouched nature and see beaches, watering holes and salt flats. Enjoy the best of it on this Washington Slagbaai Park Tour.
Sail with the Black & White catamaran to the best snorkeling spots on Curacao.
Step on the yacht Paula Maria and discover the beautiful underwater world at the most beautiful snorkeling spots in Aruba together with an experienced guide.
Water van 28 graden met 30 meter zicht. De ideale omstandigheden om op een relaxte manier kennis te maken met duiken. Boek nu je introductie duik.
During this island tour you will get to know the interesting history of Bonaire and visit the most beautiful places of the island.
PREVENT DISAPPOINTMENT SO BOOK EARLY!
First possible dates are shown:
(click on the name of the boat to book the trip)
CATAMARAN
15-07-2022 | Apache € 110,-
19-07-2022 | Black&White € 110,-
20-07-2022 | Topcat Breeze € 109,-
17-07-2022 | Irie Tours € 110,-
LUXE MOTORJACHT
20-07-2022 | Miss Ann € 120,-
POWERBOAT
23-07-2022 | Powerboat € 138,-
Subject to changes
This overview is indicative and no rights can be derived from it.
Last update 13-07-2022 – 08:00 – UTC-4.
TOGETHER FOR STRAY ANIMALS
Caribbean Tours is zeer begaan met alle zwerfdieren die vaak in barre omstandigheden moeten leven op de eilanden Aruba, Bonaire en Curacao. We trekken ons hun lot zeer aan en willen graag iets doen ter voorkoming van dit dierenleed. Indien je bij Caribbean Tours een tour boekt wordt je tijdens het afrekenen gevraagd of je optioneel een kleine bijdrage wil doen. Eenmaal per jaar selecteren wij een dieren stichting waar we de ingezamelde bedragen aan doneren.
TOGETHER FOR STRAY ANIMALS
Caribbean Tours is zeer begaan met alle zwerfdieren die vaak in barre omstandigheden moeten leven op de eilanden Aruba, Bonaire en Curacao. We trekken ons hun lot zeer aan en willen graag iets doen ter voorkoming van dit dierenleed. Vanwege deze reden hebben wij op elk eiland waar wij actief zijn, een goed doel uitgekozen. Op elk eiland hebben wij een stichting geselecteerd die zich inzet ter voorkoming van dierenleed onder honden en/of katten. Indien je bij Caribbean Tours een tour boekt wordt je tijdens het afrekenen gevraagd of je optioneel een kleine bijdrage wil doen. Een bijdrage waarmee op Bonaire, Stichting FKK Animal Rescue zich kan blijven inzetten ter voorkoming van het dierenleed onder honden en katten. Klik [hereif you want more information about this foundation.
TOGETHER FOR STRAY ANIMALS
Caribbean Tours is very committed to all stray animals that often have to live in harsh conditions on the islands of Aruba, Bonaire and Curacao. We care deeply about their fate and would like to do something to prevent this animal suffering. For this reason, we have selected a charity on every island where we operate. We have selected a foundation on each island that is committed to preventing animal suffering among dogs and/or cats. If you book a tour with Caribbean Tours, you will be asked during checkout whether you want to make a small contribution. A contribution with which the Kitten Rescue Curacao Foundation on Curacao can continue to work to prevent animal suffering among the kittens and cats. Click [hereif you want more information about this foundation.
RESERVATION COSTS
Reservation fees apply for some tours or activities. These are costs that Caribbean Tours must incur to be able to make the reservation on your behalf with the local tour operator. We keep these costs as low as possible, but we cannot avoid passing on a small part to you as a customer. Partly because of this, we can continue to offer this tour, so that you can easily and quickly book this tour online. The reservation costs are a fixed component and amount per booking, regardless of how many people come along.
CHANGE OF RESERVATION
Changing a booking that has already been confirmed and for which you have already received the ticket or voucher is possible under certain conditions. The costs for changing a booking are normally € 15 per change. By choosing a flexible ticket directly with your booking, you pay € 5 extra once and changing a booking is free of charge up to 48 hours before the start, even if you would like to change several times.
Notice: a booking can only be changed if the new desired date is available and an agreement has been received from the executing tour operator.
LOWEST PRICE GUARANTEE
Caribbean Tours guarantees the lowest price on tours & tickets that can be booked via our website. When you find the same tour or ticket for a lower price within three days of booking or after arrival at destination, we will refund the difference to you.
Conditions for refund
Caribbean Tours' Lowest Price Guarantee is available to every customer who has made a booking on caribbean-tours.co.uk. The Lowest Price Guarantee covers retail prices available to the general public. This does not include discounts you may receive (or may be eligible for) from outside organizations, the tour operator itself, or special offers made as part of a membership program, corporate discount, daily offer, groupdiscount or rewards program. If you find a lower retail price for the exact same tour or ticket, offered on the same date and priced in the same currency as the original purchase on any other website AND notify us within 72 hours of your confirmed reservation on Caribbean Tours, we will refund you the difference. If upon arrival at your destination you find a lower retail price offered by Caribbean Tours' contracted tour operator for the exact same tour or activity, offered on the same day and in the same currency as the original purchase, you will receive from Caribbean Tours the difference. Caribbean Tours reserves the right to verify the details of the lower price where possible. All decisions regarding refunds are made at the sole discretion of Caribbean Tours. Exchange rate differences that may occur due to different currencies will not be refunded.
KLACHT ONTVANGEN
Wij hebben jouw klacht in goede orde ontvangen.
Natuurlijk vinden wij het zeer spijtig om te vernemen dat je niet tevreden bent met de dienstverlening van Caribbean Tours. Wij zullen er alles aan doen, uiteraard in alle redelijkheid, om jouw klacht naar volle tevredenheid op te lossen.
Wij zullen je per e-mail op de hoogte houden over de afhandeling van je klacht.
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